Features
Lead Management Centre
Sales Interaction Tools
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Connect with leads instantly through one-click calling.
The Servetel Click-to-Call API integrates seamlessly with Ledsak CRM to simplify and automate telephonic communication. It enables teams to connect with leads and customers directly from the CRM with a single click, ensuring faster response times, improved call tracking, and enhanced customer engagement.
One-Click Calling – Initiate outbound calls directly from Ledsak CRM with a single click.
Call Tracking & Recording – Monitor, record, and analyze every customer interaction for quality assurance.
Real-Time Notifications – Get instant alerts for incoming calls, missed calls, and follow-ups.
Lead Auto-Population – Automatically display caller details and CRM records during live calls.
Analytics Dashboard – Track call performance, agent productivity, and conversion rates.
Integrate Servetel API with Ledsak CRM to launch voice-based marketing campaigns and enhance customer outreach.
Campaign Calling – Run telemarketing campaigns and reach multiple leads quickly.
Call Analytics – Measure campaign success with detailed call performance reports.
Instant Follow-Ups – Automatically trigger callback reminders for interested prospects.
Integrated Communication – Combine voice calls with SMS and email campaigns for multi-channel engagement.
Lead Calling Automation – Call prospects directly from lead records in CRM.
Call Logging – Automatically log all inbound and outbound calls in the CRM timeline.
Click-to-Call Alerts – Notify sales reps instantly when a hot lead is ready for follow-up.
Call Record Insights – Access call duration, outcomes, and notes for better decision-making.
Our dedicated support team is always available to provide assistance and resolve any queries you may have. Whether it’s troubleshooting or guidance, we’re committed to ensuring your experience with LEDSAK is seamless and efficient.
