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    Wati Integration

    Wati

    Manage and automate WhatsApp chats directly within CRM.

    Wati Overview

    Wati integration enables seamless WhatsApp communication within your CRM.

    The Wati API seamlessly integrates with Ledsak CRM to simplify and automate WhatsApp communication for businesses. It enables marketing and sales teams to connect with customers instantly, automate messages, manage conversations, and deliver personalized support, all from within the CRM. This integration empowers faster engagement, stronger relationships, and higher conversion rates through real-time, two-way communication.

    WhatsApp Automation – Send automated messages, reminders, and updates to leads and customers.

    Two-Way Messaging – Engage in real-time conversations directly from Ledsak CRM.

    Template Messaging – Use pre-approved WhatsApp templates for faster communication.

    Lead Capture & Sync – Auto-sync WhatsApp inquiries and contacts into CRM leads.

    Conversation Tracking – View complete chat history and engagement insights in one place.

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    Wati Marketing

    Wati API for Marketing

    Wati API automates WhatsApp marketing, enabling personalized campaigns, instant responses, and real-time customer engagement.

    Broadcast Campaigns – Run promotional campaigns to reach leads via WhatsApp.

    Personalized Messaging – Send tailored messages based on lead stage or preferences.

    Automated Drip Flows – Nurture leads with pre-defined message sequences.

    Performance Insights – Track delivery, read, and response rates for campaigns.

    Wati Sales

    Wati API for Sales

    Instant Lead Notifications – Notify sales reps instantly when a WhatsApp inquiry arrives.

    Smart Routing – Automatically assign chats to available agents for faster response.

    CRM Chat Integration – Manage and respond to WhatsApp chats directly in CRM.

    Lead Conversion Tracking – Record outcomes and updates for each conversation to improve closure rates.

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